If a security guard suspects theft, what should they do?

When a security guard suspects theft, the best course of action is to observe carefully and report the behavior. This approach allows the guard to gather necessary information and evidence without escalating the situation. Observing involves taking note of specific details, such as the behavior of the suspected individual, the items involved, and the context of the situation.

Reporting the behavior to a supervisor or law enforcement is crucial, as it ensures the appropriate authorities can take over and address the situation. This method prioritizes safety—both for the guard and for any potential suspects—while also following protocols that are typically established by security training and organizational policy.

Confronting the suspected thief directly can lead to unpredictable outcomes, including potential conflicts or dangerous situations. Ignoring the issue altogether may allow the theft to continue unchecked, and calling law enforcement immediately might not be the most efficient first step, especially if there is the opportunity to observe and gather information prior to involving external authorities.