What action should be taken in response to a person trapped in an elevator?

Prepare for the PSISA Security Guard Test. Use flashcards and multiple choice questions with hints and explanations. Get ready for your exam!

In the event of a person being trapped in an elevator, contacting the fire department is the appropriate action to take. Fire departments are trained and equipped to handle elevator rescues safely. They have the necessary tools and expertise to manage the situation without putting the trapped individual or themselves at risk. Additionally, they can assess the conditions surrounding the elevator and ensure that any potential hazards are addressed, such as power issues or structural concerns.

Calling a tow truck is irrelevant in this context since tow trucks are typically used for vehicles, not for assisting people trapped in elevators. Sending a security guard to the scene, while potentially helpful for initial assessment or reassurance, does not provide the specialized rescue capabilities needed in this situation. Notifying the elevator manufacturer does not offer immediate help—rescue efforts need to be prioritized for the safety of the trapped individual instead of waiting for manufacturer support, which could delay assistance. Thus, the most effective and life-saving action is to contact the fire department immediately.

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