What is the expected protocol if a security guard witnesses a medical emergency?

The appropriate response when a security guard witnesses a medical emergency is to call emergency services and assist if trained. This protocol is essential for ensuring that the individual in need receives timely medical attention and that the situation is managed safely and effectively.

When a medical emergency occurs, the guard’s priority should be to get professional help on the way as quickly as possible by calling emergency services. This initiates timely medical intervention that can be critical in emergencies. If the guard has received training in first aid, CPR, or similar skills, they can provide immediate assistance while waiting for professional help to arrive. Their training equips them with the knowledge to respond to a variety of medical situations effectively and safely.

Ignoring the emergency is not a responsible option, regardless of one's level of training, as this could lead to a worsening of the situation for the individual in need. Reporting only to a supervisor without taking action could delay the necessary assistance. Handling the situation independently without proper training could lead to complications, potentially putting both the individual in need and the guard at risk. Thus, the correct protocol emphasizes both alerting emergency services and providing assistance when appropriately trained.