What should a security guard do if they suspect a crime is occurring?

When a security guard suspects that a crime is occurring, the most appropriate action is to observe and report to law enforcement if necessary. This approach is grounded in the principle that security guards have a responsibility to maintain safety and security without putting themselves or others at risk. Observing the situation allows the guard to gather necessary details that can be valuable for law enforcement, such as descriptions of individuals, actions taking place, and the location of the incident.

Reporting to law enforcement ensures that trained professionals can handle the situation properly, particularly in circumstances that could escalate into dangerous confrontations. By not confronting the individual directly, the guard minimizes the chance of exacerbating the situation or putting themselves in harm's way. In some cases, the presence of law enforcement can deter criminal activity effectively.

Ignoring the crime not only compromises safety but also goes against the duties of a security guard, who is typically expected to be vigilant and proactive. Calling a supervisor can be a part of the right protocol in various organizations, but it should typically follow the immediate action of conducting an initial observation and assessment. Hence, observing and reporting, while staying safe, is the best course of action.