What should you do when an intrusion alarm is activated?

When an intrusion alarm is activated, it is crucial to stay calm and assess the situation thoroughly before taking further action. Observing the scene allows you to gather important information, such as identifying any suspicious behavior, recognizing the condition of the premises, or determining if an actual breach has occurred. By communicating with dispatch, you can relay this information promptly, enabling them to provide appropriate guidance or alert law enforcement if necessary. This step is essential in ensuring safety and responding effectively to the potential threat posed by the alarm.

The other options, while they may seem proactive, do not take into account the importance of situational awareness. Leaving the area immediately might put you at risk of being vulnerable or missing important details about the situation. Locking all doors could be ineffective if the situation has already progressed, and it might restrict your ability to assess the surroundings or escape if necessary. Proceeding to the control room might also limit your ability to observe the area and communicate effectively before taking further measures. Therefore, understanding the scene and maintaining communication is fundamental in responding to an alarm activation.