Which of the following responses is appropriate for a security guard dealing with an emergency situation?

Following established response protocols is the appropriate response for a security guard dealing with an emergency situation. These protocols are designed to ensure a systematic and efficient approach to handling emergencies, providing a clear framework for actions that need to be taken. This includes assessing the situation, ensuring safety, notifying appropriate authorities, and documenting events as they unfold. Adhering to these protocols helps manage the situation effectively while minimizing risks to both the security guard and others involved.

In contrast, ignoring the situation fails to address the potential harm and disregards the responsibility of the guard to protect people and property. Calling personal friends for advice is unprofessional and may lead to incorrect or delayed responses. Taking no action until management arrives can prolong the emergency situation and exacerbate risks, as immediate action may be necessary to ensure safety. Therefore, following established response protocols is essential for effective emergency management.